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Privacy Notice 

How we protect your Privacy

  • At Brantford Radiology Group we treat your personal health information with respect and sensitivity in accordance with the Ontario Personal Health Information Protection Act, 2004 (PHIPA) and any other laws that we are required to follow.

  • We take steps to protect your personal health information from theft, loss and unauthorized access, copying, modification, use, disclosure and disposal.

  • We perform audits to monitor and manage our privacy compliance.

  • We take steps to ensure that our staff and everyone who performs services for us protects your privacy.

  • Personally Identifiable Information (PII) will not be sold or shared with third parties for marketing purposes.

Collection of personal health information



  • We collect personal health information about you directly from you or the person acting on your behalf. The personal health information that we collect may include, your name, date of birth, address, health history, medication history, allergies, etc. Occasionally, we collect personal health information about you from other sources if we have obtained your consent to do so or if the law permits.

Uses and disclosures of personal health information

We disclose your personal health information:

  • To support your health care when we are providing health care services such as diagnostic imaging services.

  • To communicate or consult about your health care with other health care providers when we are providing services to you, which could include for example radiology images and reports etc., including from electronic medical information systems. If you would like more information about the electronic medical information systems, please speak with our Privacy Contact.

  • To get payment for services including from OHIP, WSIB and private insurers.

  • To plan, administer and manage our internal operations.

  • For quality improvement and patient safety activities for our services.

  • When we have to comply with legal and regulatory requirements.

  • To fulfill other purposes that are permitted or required by law.

Your choices

You may access and/or request that corrections be made to your records of personal health information, or withdraw you consent for some of the above uses and disclosures (subject to certain legal obligations) by contacting our Privacy Contact.

For more information or to raise a concern, please contact our Privacy Contact at:


Ruban Kandasamy
102-40 Shellington Place, Brantford ON, N3S 0C5
Phone: 519-752-6829

For more information about your privacy rights, or if you are unable to resolve a problem directly with our Privacy Contact:

Information and Privacy Commissioner of Ontario
2 Bloor St. E., Suite 1400, Toronto, ON M4W 1A8
Phone: 416-326-3333 or toll-free 1-800-387-0073

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